Sales & Operations at Thales
Collaborating with our customers is at the heart of everything we do. After all, you cannot build a future that everyone has to rely on, all on your own. We carry out our assignments, and then go the extra mile. Elena does this by connecting colleagues from different backgrounds, so they can work together to achieve the best result.
Essential building block of our operation
Sales & Operations encompasses functions that are essential for the right focus and alignment across our entire organization. You know who we are, what we stand for, and how we can best support our customers. And you set a good example for others! If you’re interested in being part of our team, below you will find some examples of functions that might suit you.
Quality Assurance Manager
As a QAM’er, you ensure the quality of our quotations and projects and coach our teams in the performance of their tasks, in line with relevant processes, governance, risk management and problem solving. You always keep the customer's perspective in mind and ensure that the solution meets all technical and non-technical requirements. You are virtually always working with multiple internal stakeholders – from the product organization and engineering department to project management, and so on. As a senior QAM, you also support your less experienced QA colleagues in order to grow the maturity of your team. It’s a hugely responsible role, and you feel like a fish in the water here.
Service Operator
Our Service Operators are the point of contact for our customers. You are a source of information and an important advisor for them. You monitor the technical availability of systems, accept service requests, have them resolved by our service teams, and perform various operational management tasks. No matter how the day goes, everything runs smoothly thanks to your eye for detail and customer-friendly attitude.
Regional Sales Manager
You’re familiar with all the ins and outs of our portfolio, and you know how to build and maintain sustainable business relationships. You exploit opportunities in the market and build long-term relationships with prospective and existing customers. Appropriate proposals, ethical sales methods, relevant industry knowledge – you know how to optimize our sales results and customer satisfaction. Moreover, you continue to develop and share important knowledge with your team. The key to success!
This is not just a dream job: it’s a dream career!
Multidisciplinary teams, international projects and new technologies – you can be sure that you will never be bored here. What’s more, we think it’s important that you have the space to develop – and we actively encourage you to! And did we mention the 40 days off per year, a nice end-of-year bonus and the space to organize your working hours (and workplace!) flexibly? Click below for our current job opportunities!
A glimpse into the world of Sales & Operations
